Turncom360 – Phone System Intake

Business Information

Business Name *

Primary Contact Name *

Primary Contact Email *

Primary Contact Phone *

⚠ E911 Service Address — Required for Emergency Services Registration

Street Address *

Suite / Unit

City *

State *

ZIP Code *

Users & Extensions

Add each person who needs a phone extension. Click "+ Add User" to add more.

Phone Number Setup

Do you need an 800 number to ring alongside your local number?

Yes No

How would you like to set up your phone numbers? *

Port existing numbers Get new numbers Temporary numbers while porting

Numbers to Port *

Current Provider *

Account Number *

PIN / Passcode *

Call Greeting & Routing

We will create a professional greeting for your business.
Example: "Thank you for calling [Your Business Name]. Press 1 for Sales, Press 2 for Support, or stay on the line for Reception."

If you would like a custom greeting or specific routing, please provide details below.

Greeting Type *

Standard Professional Greeting Custom Greeting

Custom Greeting Script *

Call Routing Type *

Ring Reception Menu (Press 1, Press 2 options) Direct to users Not sure

Voicemail-to-Email *

Receive voicemails as audio attachments delivered to email.

Yes – deliver voicemails to email No – voicemail box only

Business Hours

Time Zone *

Business Hours

After Hours Handling

After hours, calls should: *

Your mobile app will ring automatically after hours. Select what should happen if a call goes unanswered.

Go to Voicemail Play a Message Not sure

Final Confirmation

I confirm all information is accurate and ready for setup.

✓

You're All Set!

Your phone system setup information has been received. Please review your directory below and download a copy for your records.

Phone Directory

Ext

Name

Title / Dept

Device

Extensions are assigned starting at 101 · Powered by Turncom360